Terms, conditions and privacy policy

Poole Moto do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

The 'Contact Us' Form sends your machine details and your IP address with the message, to discourage and prevent misuse of the service provided. This information is not shared with any third parties, except in the case of a police investigation, of misuse of the service.

If at any point you would like your details removed from our systems, you may contact us by telephone, and under the accordance of the Data Protection Act, we will remove your personal information. This also extends to updating or editing any details.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a notification saying that the item is being shipped. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

By accepting these conditions you also accept you have read our delivery and returns policy found at http://poolemoto.co.uk/content/1-delivery

All our phone calls are recorded for quality and staff training purposes. If you have questions about this please email us at [email protected].